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General Terms and Conditions of Business



Sales Conditions


Leica Camera Austria GmbH

FN 480 414 t

Commercial court of Vienna

VAT identification number ATU72826739

Company address: Annagasse 5/3/10, 1010 Vienna


Phone: +43 1 523 56 59 34


About us

We, the company Leica Camera Austria GmbH, FN 480 414 t, Annagasse 5/3/10, 1010 Vienna, are authorized dealers of Leica Camera AG. We sell new cameras especially of the Leica brand and also accessories of other manufacturers.  

Our services 

Our Leica Camera Austria product range includes high end cameras, lenses and accessories of high quality.

Our distribution channels

Our Leica Camera Austria product range are sold through retail distribution channels, with the shop premises at Westbahnstraße 40, 1070 Vienna and Walfischgasse 1, 1010 Vienna but also through the Leica Online Store Austria


1. Validity of these sales conditions 

1.1.     We only sell our new products at our shop premises and in the Leica Online Store Austria under the following sales conditions.

1.2.     Differing conditions – especially any buying conditions of the customer – are non-binding for us even if we do not expressly refuse them, unless we have expressly accepted them in writing.


2. Offers 

2.1.     All of our offers are non-binding. They are a non-binding invitation to the customer to place an order. 

2.2.     We reserve the right to change the offers contained in our Leica Online Store Austria at any time. We reserve the right to change, develop, delete or temporarily or permanently interrupt the publication of parts of the pages or the entire offer, without any particular notice. 

2.3.     We have no influence over and therefore accept no liability for search engine parameters, deletions and temporary blocking of offers or limitations.


3. Ordering

 3.3.    With the submission of an order on the Leica Online Store Austria, the customer makes a binding offer for the conclusion of a contract. 

 3.4.    When we receive the order, we send the customer an electronic order notification. This order notification is a message about the reception of the order and is not yet to be considered as an acceptation of the offer.


4. Prices

4.1.     All of our prices are indicated in euros and to be understood as gross prices (including VAT) with addition of shipping costs. 

4.2.     Input errors on the Leica Online Store Austria, electronic communication errors and printing errors in price lists are subject to modification. 


5. Contract conclusion

5.1.     The purchase contract is established with our acceptation. 

5.2.     We accept the order on the Leica Online Store Austria by sending an electronic purchase confirmation.


6. Payment methods, deadlines and delays 

6.1.     Unless otherwise agreed in an individual case, we accept credit cards (Visa, Mastercard, AMEX, Diners, Discover), Appel Pay, Google Pay, PayPal or bank transfers as payment methods for orders on our Leica Online Store Austria. On our shop premises, we also accept cash and bank card payments. 

6.2.      Unless otherwise agreed in the individual case, the purchase price is due immediately upon the conclusion of the contract on our premises. For conclusions of contracts via our Leica Online Store Austria, unless a different payment arrangement is indicated in the order confirmation or unless otherwise agreed in the individual case, the purchase price is to be paid at the latest within 3 (three) working days as of the reception of the invoice. 

6.3.     Even in the case of involuntary payment delay, we are entitled to bill default interests in accordance with the legally defined amounts. 


7. Retention of title 

7.1.     All delivered or transferred products remain our property until the customer has paid the entire purchase price and it has been received by us.  


8. Shipping and shipping costs 

8.1.     We send the orders, unless otherwise agreed in the individual case, within 3 (three) working days as of the reception of the full purchase price payment. 

8.2.     Shipping is performed by UPS-Österreich or UPS-Deutschland, at the prices applicable for these companies respectively. 

8.3.     Shipments within Austria are generally free of any shipping charges. Shipments within the European Union under 500€ merchandise value will be charged with 20€. Shipments with a merchandise value over 501€ will be free of charge. For international deliveries (outside the European Union) shipping costs will be charged at 30€ for a goods value under 500€. For international deliveries with a goods value over 501€ shipping costs will be free of charge. If shipping costs are applicable they will be charged to the customer. Shipping costs are not included in our gross prices and will be applied on top of the gross price.


9. Guarantee 

9.1.     Reclamations about the assertion of the legal right of guarantee can be addressed to us at Leica Camera Austria GmbH, Leica Store Wien West, Westbahnstraße 40, 1070 Wien, Austria, or by e-mail to

We provide guarantee concerning our new products, in accordance with the legal provisions.



10. Damage compensation 

10.1.   We are liable in accordance with the applicable damage compensation legal provisions with the following limitation: 

10.2.   Our liability for property damage is limited to intentional and grossly negligent causes of damage.

10.3.   Liability for loss of profit or unforeseeable damage is generally excluded, if such an exclusion of liability can be reliably agreed upon.

10.4.   Any other liability is excluded.


11. Right of withdrawal

11.1.   For orders on the Leica Online Store Austria, customers, who are consumers in the sense of the Austrian Consumer Protection Law (KSchG), have the right to withdraw from the contract within a withdrawal period of 14 (fourteen) days, with no justification required (§ 11 of the Austrian Law of Distance Selling and Off-Premises Contracts  – FAGG). 

11.2.   The withdrawal period begins on the day on which the consumer obtains ownership of the ordered model; in case of a single order of several models that are delivered separately or in several partial deliveries, on the day on which the consumer obtains ownership of the last model or the last partial delivery.

11.3.   This period is extended by 12 (twelve) months if we have not fulfilled our duty of information. If we rectify the fulfilment of the duty of information within 12 (twelve) months after the beginning of the period, the period ends 14 (fourteen) days after the consumer receives the information. 

11.4.   The consumer exercises their right of withdrawal by sending a clearly formulated declaration of their decision to withdraw from the contract (with provision of their name, their address, the purchased object, the order date and the delivery date), by post to Leica Camera Austria GmbH, Leica Store Wien West, Westbahnstraße 40, 1070 Wien, Austria, or by e-mail to To do so, the consumer can, but is not obliged to, use the “withdrawal form model / Muster-Widerrufsformular” that can be found in the Webshop at . The withdrawal period is considered observed as long as the consumer sends the declaration within the period. 

11.5.   The withdrawal cancels the contract. The consumer is to return already received models to us, at their own cost, at the latest within 14 (fourteen) days as of our reception of the withdrawal declaration. The return period is considered observed as long as the consumer sends the model within the period. 

11.6.   The consumer is only to pay for a loss of value of the model if this can be traced back to an action that is not necessary for a proper verification of the quality, properties or functioning of the model. 

11.7.   In case of withdrawal, we shall pay all the payments received from the consumer back to the consumer, including shipping costs, at the latest within 14 (fourteen) days after we receive the withdrawal declaration of the consumer. For the reimbursement, we use the same payment method that the consumer used for the original transaction, unless otherwise agreed in the individual case. We do not charge any supplementary fee for the reimbursement. We are entitled to refuse the reimbursement until we have received the model or have the proof of the return of the model to us.

11.8.   This information about the right of withdrawal and the “Sample withdrawal form” are available in the Leica Online Store Austria at


12. Applicable law and place of jurisdiction 

12.1.   Austrian law applies to all contracts concluded by us, with exclusion of the UN purchasing law and Austrian and European law rules, unless binding consumer protection provisions of the country of residence of a customer who is a consumer are to be applied.

12.2.   For rulings on disputes arising from or in the context of contracts concluded with us, the competent court of the registered address of our company is locally competent, unless the courts of the country of residence of a customer who is a consumer are competent according to binding provisions.


13. Severability clause

13.1.   If a provision of these Sales Conditions is or becomes fully or partially invalid, the validity of all the remaining provisions of these Sales Conditions or of the purchase contracts that they underlie remains unaffected. The invalid provision is to be replaced with a legally valid provision that comes as close as possible to the economic purpose pursued by the invalid provision as is legally possible. 



Version 12th October 2020

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